Delivery & Shipping Policy.
Digital delivery
- Retouched images are delivered through a private, password-protected online gallery.
- Standard delivery: 2–3 weeks from your session date.
- Rush delivery (5 working days) is available as a paid add-on.
- Gallery links remain active for 90 days; downloads are unlimited during that period.
- There is no shipping charge for digital delivery.
Printed products
- Albums, prints and framed artwork are custom-produced after your image selection is confirmed.
- Production time: 2–3 weeks. Shipping thereafter: 3–7 working days within India.
- Shipping is via insured courier in discreet, unbranded packaging.
- Shipping within India is free on orders above ₹15,000; otherwise ₹500 flat.
- International shipping is quoted case by case before payment.
Tracking
A tracking number is emailed as soon as your parcel is dispatched. If a shipment has not moved for 5 working days, contact us and we will open a claim with the courier.
Damaged or lost shipments
Report damage with photographs within 7 days of delivery for a free replacement. Lost shipments are replaced at no cost once the courier confirms the loss.
Questions
Write to hello@boudoirgrapher.com or use the Contact page.